COLORADO BORROWERS ONLY:
FCI Lender Services, Inc.’s Agent in Colorado is Cogency
Global Inc., 7700 E. Arapahoe Road, Suite 220, Centennial, Colorado 80112; PH: 303-309-3839. A
consumer has the right to request in writing that a debt collector or collection agency cease further
communication with the consumer. A written request to cease communication will not prohibit the
debt collector or collection agency from taking any other action authorized by law to collect the
debt. FOR INFORMATION ABOUT THE COLORADO FAIR DEBT COLLECTION
PRACTICES ACT, SEE www.coag.gov/car
MASSACHUSETTS BORROWERS ONLY: NOTICE OF IMPORTANT RIGHTS
YOU HAVE THE RIGHT TO MAKE A WRITTEN OR ORAL REQUEST THAT TELEPHONE
CALLS REGARDING YOUR DEBT NOT BE MADE TO YOU AT YOUR PLACE OF
EMPLOYMENT. ANY SUCH ORAL REQUEST WILL BE VALID FOR ONLY TEN DAYS
UNLESS YOU PROVIDE WRITTEN CONFIRMATION OF THE REQUEST POSTMARKED
OR DELIVERED WITHIN SEVEN DAYS OF SUCH REQUEST. YOU MAY TERMINATE
THIS REQUEST BY WRITING TO THE CREDITOR.
NEW YORK BORROWERS ONLY:
FCI Lender Services, Inc. (“FCI”) is registered with the
Superintendent of the New York State Department of Financial Services (NMLS #4920). You may
obtain information about how to file a complaint about FCI with the New York State Department
of Financial Services, by visiting the Department’s website at www.dfs.ny.gov
or by calling the
Department at 800-342-3736.
OREGON BORROWERS ONLY:
The Director of the Department of Consumer and Business
Services prescribes by rule. Residential mortgage loan servicers are regulated by the Oregon
Division of Financial Regulation. To file a complaint, call (888) 877-4894 or visit www.dfr.oregon.gov
. You can also submit a completed form complaint by email to
, by mail to PO Box 14480 Salem, OR 97309-0405, or by fax to
PENNSYLVANIA BORROWERS ONLY: The lender retains a security interest in your
residential real estate whenever the security interest has not been released.
TEXAS BORROWERS ONLY:
COMPLAINTS REGARDING THE SERVICING OF YOUR
MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE
LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TX 78705. A TOLL-FREE
CONSUMER HOTLINE IS AVAILABLE AT 877-276-5550.
A complaint form and instructions may be downloaded and printed from the Department’s website
located at www.sml.texas.gov
or obtained from the department upon request by mail at the address
above, by telephone at its toll-free consumer hotline listed above, or by email at
. Please note that this disclosure notice only applies to residential mortgage
loans on real estate located in Texas.
IMPORTANT NOTICE TO ALL BORROWERS: IF YOU OR YOUR ACCOUNT ARE
SUBJECT TO PENDING BANKRUPTCY PROCEEDINGS, OR IF YOU RECEIVED A
BANKRUPTCY DISCHARGE ON THIS DEBT, THIS STATEMENT IS FOR
INFORMATIONAL PURPOSES ONLY AND IS NOT AN ATTEMPT TO COLLECT A DEBT.
IF YOU ARE NOT IN BANKRUPTCY OR DISCHARGED OF THIS DEBT, BE ADVISED
THAT FCI IS A DEBT COLLECTOR AND IS ATTEMPTING TO COLLECT A DEBT. ANY
INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE.